Refund policy

Here's a customizable Return & Refund Policy for your Shopify store IRIZARRYSHOPP:

Return & Refund Policy

Last Updated: June 2026

At IRIZARRYSHOPP, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Certain items may not be eligible for return, including:

  • Personalized or custom-made products.

  • Gift cards.

  • Clearance or final-sale items.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days. Processing times may vary depending on your financial institution.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it promptly.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Contact Us

If you have any questions about returns or refunds, please contact us:

IRIZARRYSHOPP
Email: IRIZARRYJOHNATHAN@outlook.fr
Phone: +1 (505) 644-0054
Address: 4830 Indianapolis Blvd, East Chicago, IN 46312, USA

You can paste this directly into your Shopify Policies → Return and Refund Policy section and adjust the return window or conditions if needed.